1. Make Training Memorable It’s been estimated that up to 50% of what you learn in a training session is left there as you walk out of the classroom or switch off your computer. This gap in memory can be...

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These days, I spend most of my time helping people design chatbots. What I’ve found is that the most difficult part of designing and building a chatbot is the first step — going from conception to developing a...

Thomas J. Lee has emerged as one of the leading thinkers in the field of strategic communications, having more than 25 years of experience in professional communications management. As the founder and...

Anyone who has ever wanted to lose weight, get in better shape, eat healthier or adopt a better lifestyle knows firsthand just how important motivation is. Because it takes more, a whole lot more than merely...